Officer, Customer Liaison (Level 1)
Standard Bank
Louis Trichardt, Limpopo
Job Overview
Business Segment: Personal & Private Banking
Location: ZA, Limpopo, Louis Trichardt, Krogh Street
Job Type: Full-time
Job ID: 80421877
Date Posted: 1/16/2024
Job Description
To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.
Qualifications
Minimum Qualifications
Type of Qualification: NQF Level 5
Field of Study: FAIS Accredited
Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Branch banking and administrative experience, exposure to enquiries and query management.
Additional Information
Behavioral Competencies:
Documenting Facts
Embracing Change
Following Procedures
Interacting with People
Interpreting Data
Managing Tasks
Meeting Timescales
Producing Output
Showing Composure
Team Working
Thinking Positively
Upholding Standards
Technical Competencies:
Banking Process & Procedures
Client Servicing
Customer Reception and Channelling
Product Knowledge (Consumer Banking)
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za
Sign up to: https://za.indeed.com
Job Description
To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.
Qualifications
Minimum Qualifications
Type of Qualification: NQF Level 5
Field of Study: FAIS Accredited
Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Branch banking and administrative experience, exposure to enquiries and query management.
Additional Information
Behavioral Competencies:
Documenting Facts
Embracing Change
Following Procedures
Interacting with People
Interpreting Data
Managing Tasks
Meeting Timescales
Producing Output
Showing Composure
Team Working
Thinking Positively
Upholding Standards
Technical Competencies:
Banking Process & Procedures
Client Servicing
Customer Reception and Channelling
Product Knowledge (Consumer Banking)
Apply via: https://za.indeed.com