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Apply for Client Service Officer (COID Services) at Department of Employment and Labour, Ladysmith. Salary R269 499 p.a. Grade 12 required. Closing 13 March 2026.
- Department: Department of Employment and Labour
- Position: Client Service Officer
- Centre: Ladysmith Labour Centre, Ladysmith
- Salary: R269 499 per annum
- Closing Date: 13 March 2026
- 16:00 (Walk-in applications)
- 23:59 (Online applications)
The Department of Employment and Labour invites applications for the position of Client Service Officer: COID Services at the Ladysmith Labour Centre.
Minimum Requirements for Client Service Officer
- Grade 12 (Matric)
- No experience required
Knowledge Required
- Public Service Act
- Public Service Regulations
- Compensation Fund business strategies and goals
- Batho Pele Principles
- Customer service processes
Key Duties
- Receive and verify documents for registration
- Register claims on the operational system
- Assist employers at kiosks and online systems
- Provide services at service centres
- Handle service-related queries and complaints
Skills & Competencies
- Computer literacy
- Business writing skills
- Listening skills
- Telephone etiquette
- Basic interpersonal skills
Important Application Instructions (Z83 Requirements)
Applicants must comply strictly with the following:
- Submit the new Z83 application form
- The Z83 must be fully completed, initialled, and signed
- Complete all fields in Sections A, B, C, and D
- Sections E, F, and G may refer to the CV, but Part F (conditions preventing re-appointment) must be answered and signed
- Submit only:
- Completed and signed new Z83 form
- Updated comprehensive CV
Both documents must be combined into one single PDF document when applying online.
Failure to comply will result in disqualification.
Only shortlisted candidates will be required to submit certified copies of qualifications and supporting documents before the interview.
How to Apply
Walk-in or Post:
Ladysmith Labour Centre
P/Bag X 9926, Ladysmith, 3370
Or hand deliver at:
35 Keate Street, Ladysmith
Email Applications:
- Use the correct reference number: HR4/4/5/6
- Indicate the job title in the subject line
- Attach Z83 + CV as one PDF document
Enquiries
Ms L Radebe
Tel: (036) 638 1900
Employment Equity
The Department of Employment and Labour is an equal opportunity affirmative action employer. Appointments will be made in line with the Department’s Employment Equity Plan to promote representivity (race, gender, and disability).
Additional Notes
- No faxed applications will be accepted.
- Late applications will not be considered.
- If you have not been contacted within eight (8) weeks after the closing date, consider your application unsuccessful.
- Successful candidates will sign a performance agreement and undergo personnel suitability checks.
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