Apply for Contact Centre Agent (Motor Accounts Handler) jobs at Dotsure in George, Western Cape. Permanent role, market-related salary. Apply now.

Contact Centre Agent Jobs in George – Dotsure Motor Accounts Handler

Dotsure is recruiting Contact Centre Agents / Motor Accounts Handlers to join its growing team in George, Western Cape. This permanent opportunity is ideal for confident communicators who enjoy building business relationships, closing deals, and working within the motor and insurance industry.

If you are resilient, goal-driven, and passionate about delivering exceptional service while supporting motor dealerships nationwide, this role could be the perfect fit.

Job Details – Contact Centre Agent

• Job Title: Contact Centre Agent / Motor Accounts Handler
• Reference Number: BH-353
• Company: Dotsure
• Industry: Insurance / Motor
• Job Type: Permanent
• Work Level: Junior
• Salary: Market Related
• Location: George, Western Cape, South Africa
• Date Posted: 04 February 2026

About the Role

As a Motor Accounts Handler, you will act as the primary point of contact for Dotsure’s motor dealership partners. This is an office-based business development role, focused on maintaining strong dealer relationships, supporting sales growth, and delivering outstanding service across your portfolio.

You will engage with partners through inbound and outbound communication, manage accounts, resolve queries, and contribute to Dotsure’s mission of redefining motor insurance in South Africa.

Key Duties and Responsibilities

As a Contact Centre Agent / Motor Accounts Handler, you will:

• Build and maintain strong relationships with motor dealerships across South Africa
• Serve as the main contact point for dealership partners
• Handle inbound and outbound calls to support and drive dealer sales
• Resolve dealer queries efficiently and professionally
• Manage and grow your assigned account portfolio
• Maintain accurate CRM records and performance tracking
• Collaborate with internal teams to deliver excellent partner support
• Proactively engage dealers to improve satisfaction and retention

Minimum Requirements

Qualifications

• Matric (Grade 12) – essential
• Post-matric qualification – advantageous

Experience

• Previous customer-facing, sales, or account management experience is advantageous
• Experience in the motor or insurance industry is a plus, but not essential

Skills and Competencies

Successful candidates should demonstrate:

• Strong communication and people skills
• Confidence when dealing with a variety of personalities
• Goal-driven and resilient attitude
• Passion for customer service and relationship building
• Interest in motor vehicles and the automotive industry
• Computer literacy, including MS Office, CRM systems, WhatsApp, and data handling
• Ability to work well under pressure and meet targets
• Strong problem-solving and teamwork skills

Why Join Dotsure?

• Work with one of South Africa’s fastest-growing insurers
• Competitive base salary with performance-based commission
• Communication allowances and tools to support your success
• Contributions to medical aid and retirement annuity
• Annual performance-based bonus
• Strong onboarding, training, and career development support
• Dynamic, innovative, and people-focused company culture

Employment Equity

Appointments will be made in line with Dotsure’s Employment Equity policy and plan. Preference will be given to candidates from designated groups that are under-represented.

How to Apply

If you’re ready to build a career in the motor insurance industry, apply now for the Contact Centre Agent / Motor Accounts Handler position based in George, Western Cape.

Join Dotsure and make an impact by building lasting relationships in the motor sector. Apply today!

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