Join TALA in Sandton as a Learner Development Administrator! Apply now to support learner growth and development. Permanent HR role available.

Closing Date: Not specified
Location: Sandton, Johannesburg, Gauteng
Company: TALA
Type: Permanent
Job Family: Human Resources
Req ID: 3283

Kickstart Your Career as a Learner Development Administrator at TALA!

Are you passionate about learning, development, and administration? TALA is looking for a dedicated Learner Development Administrator (LDA) to join the Learner Support Centre (LSC). You’ll play a crucial role in providing administrative and operational support to ensure the success of the Academy’s training and compliance initiatives.

If you’re organised, detail-oriented, and thrive in a dynamic learning environment — this opportunity is for you!

About TALA

TALA provides training and development services to the dealer network, supporting continuous learning and performance excellence. The Learner Support Centre (LSC) plays a vital role in maintaining compliance with legislative standards and best practice requirements.

As part of this high-performing team, you’ll ensure smooth operations and quality management within the Academy.

Key Responsibilities

1. Administration

• Maintain and update QMS and SOPs.
• Handle commercial reporting and data management.
• Manage learner administration systems (prospectus building, learner activations, billing, events, calendars).
• Support training inventory distribution across BNLE countries.
• Maintain and update databases efficiently.

2. Customer Service

• Liaise with internal and external stakeholders to resolve queries.
• Ensure excellent service provider management and adherence to SLAs.
• Provide timely feedback and maintain positive client relationships.

3. Events Coordination / Facilities

• Coordinate and track project plan activities.
• Participate in PDCA improvement initiatives.
• Maintain SOPs for facilities management.
• Support learning events and academy-related logistics.

Minimum Qualifications and Experience

• NQF Level 5 qualification (240 credits or higher) in ETD or related field.
• Strong background in administration, training coordination, or shared services.
• Solid understanding of ETD legislation and compliance.
• Familiarity with TSAM & TALA policies and procedures.
• Experience in customer service.
• Proficiency in MS Excel (Advanced), MS Projects, and SAP/SAP Concur.

Key Competencies

• Strong analytical and information management skills.
• Excellent communication and negotiation abilities.
• Relationship building and customer-centric mindset.
• Innovative and strategic thinking.
• Ability to plan, review, and improve work methods.
• High attention to detail and accuracy.

Additional Information

• May be required to act in surrounding roles when needed.
• Flexibility to work after hours occasionally.
• Participation in development programs is expected.
• Appointment will be made in line with the company’s Employment Equity Policy.
• Note: Emailed applications will not be accepted.

Why Join TALA?

At TALA, you’ll be part of a forward-thinking learning organisation where your contribution drives growth, innovation, and people development. This is your opportunity to grow within a reputable company that values excellence, accountability, and continuous improvement.

How to Apply for Learner Development Administrator

Applications must be submitted via the official TALA Careers Portal.
Search for “Learner Development Administrator (Req ID: 3283)” and apply online.

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